Terms & Conditions — x0368

Definitions

For the purposes of these Terms & Conditions, the following definitions apply:

• "Platform" means the x0368 website at https://x0368.cam, including all subdomains, mobile applications, APIs, and associated services operated by x0368.
• "Player" / "You" means any individual who accesses, browses, registers on, or uses the x0368 Platform in any capacity.
• "Account" means the individual registered account created by a Player to access x0368 services.
• "Balance" means the aggregate of real-money funds and bonus credits held in a Player's Account at any given time, denominated in Indonesian Rupiah (IDR / Rp).
• "Bet" / "Wager" means any stake placed by a Player on any game, event, or market available on x0368, including sports betting, live casino, togel (Indonesia's traditional numbers lottery), and slots.
• "Bonus Funds" means any promotional credits, free spins, or reward balances credited to an Account under a promotion, subject to applicable wagering requirements.
• "KYC" means Know Your Customer — the identity and age verification process required before a Player may make a first withdrawal.
• "Prohibited Territory" means any jurisdiction in which accessing or using the Platform is prohibited by applicable law, as determined by x0368 in its sole discretion.
• "WIB" means Western Indonesia Time (UTC+7), the default time zone for all Platform operations, draw times, and support hours unless stated otherwise.

Eligibility

To register and use x0368, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 21 years of age. x0368 strictly prohibits access by minors. Age verification is conducted during KYC and may be requested at any time.
• You must be an individual natural person acting on your own behalf. Registration by corporations, trusts, or organizations is not permitted.
• You must be accessing the Platform from a jurisdiction where online betting is not explicitly prohibited by local law applicable to you personally.
• You must not be a current employee, director, contractor, or immediate family member of an employee of x0368 or any affiliated entity.
• You must not have been previously excluded or banned from x0368 or any affiliated platform, whether voluntarily (self-exclusion) or by administrative action.
• You must have full legal capacity to enter into a binding agreement under the laws of your jurisdiction of residence.

Account Registration

Each Player is permitted to hold one (1) Account only. Duplicate accounts are strictly prohibited and constitute grounds for immediate suspension and forfeiture of balances.

When registering, you agree to provide accurate, complete, and current information including your full legal name, date of birth, residential address, mobile phone number, and preferred banking details. You are responsible for maintaining the accuracy of your Account information and must notify x0368 promptly of any changes.

You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. x0368 will not be liable for any loss or damage resulting from unauthorized access to your Account that arises from your failure to protect your login details. If you suspect unauthorized access, contact support immediately via live chat.

x0368 reserves the right to decline any registration application without providing a reason, and to suspend or terminate any Account that is found to be in breach of these Terms & Conditions at any time, with or without prior notice.

Identity Verification (KYC)

x0368 operates a mandatory KYC program in accordance with internationally recognized anti-money laundering (AML) and Know Your Customer standards. KYC verification is required before a Player's first withdrawal request is processed.

To complete KYC, you must submit:

• A clear photo or scan of a valid government-issued photo identification — acceptable documents include your Indonesian National Identity Card (KTP), Driver's License (SIM), or valid Passport.
• A recent selfie photograph holding your ID document.
• Proof of ownership of the bank account or e-wallet used for deposits (e.g., a screenshot of the account name matching your registered name).

KYC documents are reviewed by our compliance team within 15 minutes during business hours (08:00–20:00 WIB, Monday to Saturday) and within 4 hours at other times. All submitted documents are stored securely and processed in accordance with our Privacy Policy.

x0368 may request enhanced due diligence documentation at any time, including proof of source of funds for high-volume accounts, in accordance with our AML obligations. Failure to provide requested documentation within 7 calendar days may result in Account suspension.

Deposits

x0368 accepts deposits via the following payment channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI (Bank Syariah Indonesia), Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. Minimum deposit amounts and processing times vary by method and are displayed at the point of deposit.

All deposits must be made from a payment account in your own name. Deposits made from third-party accounts will be reversed and the Account suspended pending investigation. x0368 reserves the right to request proof that the depositing account belongs to the registered Player at any time.

Deposits are credited to your Account Balance in Indonesian Rupiah (IDR). x0368 does not charge fees on deposits; however, your bank or e-wallet provider may apply transaction fees at their discretion.

x0368 is not liable for any deposit delays caused by banking infrastructure issues, system maintenance by the Player's bank or e-wallet provider, or force majeure events.

Withdrawals

Withdrawal requests may be submitted at any time via the Account dashboard. Withdrawals are processed to the same payment method used for deposit wherever technically possible. x0368 reserves the right to require that withdrawals be made to the same channel as the originating deposit.

All Players must complete KYC verification (Clause 4) before their first withdrawal is processed. Withdrawals submitted before KYC completion will be placed in a pending queue until verification is approved.

x0368 reserves the right to perform additional security checks on withdrawal requests that trigger fraud-detection thresholds. Such checks may extend processing time by up to 24 hours. The Player will be notified by live chat or email if their withdrawal is subject to a security review.

Withdrawals of Bonus Funds are subject to wagering requirements as specified in the applicable promotion terms (Clause 7). Attempting to withdraw Bonus Funds before wagering requirements are met will result in the Bonus Funds being forfeited.

Bonuses & Promotions

x0368 offers various promotional bonuses including the Welcome Bonus, reload bonuses, VIP cashback, free spins, and event-specific promotions. Each promotion is subject to its own specific terms, which are published on the relevant promotion page and take precedence over these general provisions in the event of a conflict.

The following general bonus terms apply to all x0368 promotions unless explicitly stated otherwise:

• Bonuses are available to verified, eligible Players only. One bonus per Player, per household, per device, per IP address.
• All Bonus Funds are subject to a wagering requirement stated in the specific promotion terms. The default wagering requirement is 8× the bonus amount unless stated otherwise.
• Wagering contributions vary by game type: sportsbook bets and live casino wagers typically contribute 100%; slots typically contribute 100%; togel pools may contribute at a reduced rate as specified per promotion.
• Bonus Funds expire 30 days from the date of issue unless stated otherwise. Expired bonuses are forfeited.
• Maximum bet per round while a bonus is active: Rp 500.000. Placing larger bets while a bonus is active may result in forfeiture of the bonus and any associated winnings.
• x0368 reserves the right to withdraw any promotion, modify its terms, or disqualify a Player from a promotion if abuse is detected, including but not limited to: bonus abuse, arbitrage betting, or use of automated betting tools.

Betting Rules

All bets placed on x0368 are subject to the following general rules, in addition to any sport-specific or game-specific rules published within each betting category:

• Bets are final once confirmed. x0368 does not accept cancellation requests for confirmed bets except in circumstances of a voided event or a manifest error (Clause 8.3).
• x0368 reserves the right to limit or refuse any bet without providing a reason, including imposing maximum stake limits on any market or Player account.
• In the event of a manifest error in pricing (including odds displayed due to technical malfunction or human error), x0368 reserves the right to void any bets placed at the erroneous odds. Affected Players will be notified and their stakes refunded in full.
• Live / in-play bets accepted during a temporary disruption to live data feeds will be settled according to official results from the governing body of the relevant sport or event.
• For bandar bola (fixed-odds football) markets, x0368 uses official results published by the match's governing body (FIFA, AFC, PSSI, or relevant league authority) as the basis for settlement. Results are typically settled within 30 minutes of an event concluding.
• Mix parlay (multi-leg accumulator) bets require all selections to win. If one leg is voided, the accumulator is recalculated without that leg.

Prohibited Conduct

The following actions are strictly prohibited on x0368 and will result in immediate Account suspension, forfeiture of balances, and reporting to relevant authorities where required by law:

• Opening or operating multiple accounts (multi-accounting).
• Using automated betting software, bots, scripts, or any form of AI assistance to place bets or interact with the Platform without prior written consent.
• Exploiting technical errors, glitches, or pricing anomalies knowingly or systematically.
• Money laundering, fraud, or using the Platform to process funds derived from criminal activity.
• Providing false identity or age information during registration or KYC.
• Collusion with other Players to manipulate game outcomes or exploit promotional structures.
• Accessing the Platform using a VPN, proxy, or anonymizing service to circumvent geographic or account restrictions.
• Harassing, threatening, or abusing Platform staff, support agents, or other Players via any communication channel.

Responsible Gaming

x0368 is committed to promoting responsible gambling. We offer a range of player protection tools accessible from your Account settings at any time:

• Deposit Limits: Set daily, weekly, or monthly deposit caps. Reductions take effect immediately; increases require a 72-hour cooling-off period.
• Loss Limits: Define a maximum net loss threshold per day or week. Once reached, further play is restricted until the limit period resets.
• Session Time Limits: Configure a maximum session duration after which you will be automatically logged out.
• Reality-Check Reminders: Pop-up notifications at 15, 30, or 60-minute intervals displaying session duration and net win/loss.
• Self-Exclusion: Request a temporary exclusion of 7–90 days or a permanent exclusion. Permanent exclusion cannot be reversed. During any exclusion period, all marketing communications are suspended.

If you believe gambling is causing harm to you or someone you know, please visit our Responsible Gaming page for detailed guidance, self-assessment tools, and external support resources. Our Responsible Gaming team is available 24/7 via live chat.

Intellectual Property

All content on the x0368 Platform — including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations, and software — is the property of x0368 or its content suppliers and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any Platform content without the prior written consent of x0368.

Limitation of Liability

To the maximum extent permitted by applicable law, x0368 and its affiliates, directors, officers, employees, agents, and licensors shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profit, loss of data, or loss of goodwill.
• Interruption or unavailability of the Platform due to maintenance, technical failures, third-party infrastructure outages, or force majeure events.
• Loss or damage arising from unauthorized access to your Account that results from your failure to protect your credentials.
• Errors in odds, payout calculations, or game outcomes caused by third-party data provider failures, subject to our manifest error policy in Clause 8.

x0368's aggregate liability to any Player for any claim arising out of or in connection with these Terms, however arising, shall not exceed the total amount deposited by that Player in the 90 days preceding the relevant claim.

Privacy

x0368 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms part of these Terms & Conditions by reference. By registering an Account, you acknowledge and consent to the data practices described in the Privacy Policy.

x0368 does not sell personal data to third parties. Data may be shared with regulated third-party service providers (payment processors, KYC providers, fraud detection services) strictly for the purpose of operating the Platform and fulfilling regulatory obligations.

Amendments to These Terms

x0368 reserves the right to amend these Terms & Conditions at any time. When material changes are made, x0368 will notify registered Players via email or in-app notification at least 14 days before the changes take effect, except where changes are required urgently by law or regulatory obligation.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must cease using the Platform and contact support to close your Account.

The current version of these Terms & Conditions is always available on this page, with the effective date displayed at the top of the document.

Governing Law & Dispute Resolution

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with internationally recognized principles of online gaming law and the laws applicable to the jurisdiction in which x0368 holds its operating license.

In the event of a dispute between you and x0368, you agree to first attempt to resolve the matter informally by contacting our support team at [email protected]. If the dispute cannot be resolved informally within 30 days, x0368 and you agree to submit to binding arbitration in accordance with the rules of a mutually agreed arbitration body.

Nothing in this clause shall limit x0368's right to seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

Contact Information

If you have questions about these Terms & Conditions, wish to exercise your rights, or need to report a concern, please contact x0368 through the following channels:

• Live Chat: Available 24/7 directly on the x0368 Platform (fastest response — typically under 60 seconds during peak hours).
• Email: [email protected] (plain text only — not a clickable link). Response within 2–4 business hours during WIB business days.
• In-App Messaging: Submit a support ticket via the Help Center within your Account dashboard.

For responsible gaming concerns specifically, please visit the Responsible Gaming page, where our dedicated player safety team is available around the clock.